Cultural Competency Uncovered Training Series
Build real-world skills in cultural awareness, humility, and inclusion. This training bundle helps individuals and teams navigate bias, strengthen cross-cultural relationships, and lead with equity, empathy, and confidence in any environment
About this bundle
The Cultural Competency Uncovered Trianing Series was designed for service coordintors, service providers, educators, and employees who provide services to diverse communitites. This 4 part, 8 hour training course will take you on a journey through accessible language.
What You Will Learn
By completing this course bundle, you will:
Who is this bundle for:
This training series is ideal for professionals who work with individuals and families from diverse backgrounds, especially within the developmental disabilities system. This includes:
- Service Coordinators at California Regional Centers
- Social workers and case managers
- Educators and school-based professionals
- Nonprofit staff and community-based service providers
- Conflict mediators and facilitators
- Anyone interested in building cultural competency in professional settings
- Professionals looking for professional development to bolster your resume
Included with this Amazing Academy
6 Months Unlimited Access
Free Technical Support
Certificate of Completion
Downloadable Workbooks
Study on your own terms with 24/7 access
Reflection Assignments & Materials
Revisit any lesson as many times as you like
Access from anywhere across multiple devices
This bundle includes the following courses:
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Taught by world class instructors:
Tiffany Hoang
Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator
Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and cultural competency expert who has designed and facilitated hundreds of trainings for thousands of people across the United States, including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings 12+ years of experience helping organizations strengthen communication, navigate conflict, and build practical, community-rooted approaches to equity and restorative practice. Her work is grounded in Peace and Conflict Studies from UC Berkeley, formal mediation training, and years of hands-on experience coaching teams and developing training programs that translate complex concepts into usable workplace skills. Tiffany’s teaching style is practical, engaging, and built for real-world application. She uses scenario-based learning, experiential activities, and elements of improvisation to help learners build confidence in the moment, not just understand the theory. Tiffany is known for making sensitive and complex topics approachable by giving participants clear language, concrete examples, and tools they can use immediately with clients, colleagues, and teams. Her goal is to help people communicate with clarity and care while staying grounded in culture, context, and the realities of diverse communities. She is excited to welcome you into this course and support your growth through meaningful practice, reflection, and skill-building. Join the training and get ready to learn tools you can use right away, with guidance that is clear, human, and built for the work you actually do.
Charlotte Lichens
Training & Customer Success Lead
Lead Trainer | Restorative Justice Practitioner | Diversity Equity Inclusion Trainer | Cultural Competency Expert Charlotte Lichens is a dynamic and grounding force on the CircleUp Education training team, serving as a Lead Trainer with a remarkable ability to turn complex topics into deeply relatable learning moments. With a background in psychology and cross-cultural studies, Charlotte has delivered hundreds of high-impact trainings on cultural competency, implicit bias, restorative justice, and communication skills to thousands of employees across schools, city governments, regional centers, and small businesses. Her facilitation style blends charisma, clarity, and compassion—making even the most challenging DEI topics accessible and engaging. Charlotte is especially skilled at helping participants connect big-picture ideas to their everyday work, using real-world examples and interactive strategies that spark insight and reflection. She’s also a core contributor to CircleUp’s restorative practices work in schools, where she designs and leads innovative, memorable circle experiences that build inclusion and connection among students and staff. Whether working with large organizations or small teams, Charlotte consistently creates safe, energizing spaces where learning feels personal, relevant, and transformative.
