Tiffany

Hoang

Teaches

Customer Support Conversations™

2 Hours  ●  7 Chapters  ●  Certificate of Completion

Learn how to navigate difficult conversations with vendors and clients in a respectful, professional way—while maintaining boundaries and meeting customer needs.

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Course curriculum

    1. 1.0 Getting Started

    1. 2.1 Your Experience

    2. 2.2 Challenges

    1. 3.1 Customer Do's & Don'ts

    2. 3.2 Legendary Customer Service

    1. 4.1 Steps

    2. 4.2 Let's Watch!

    1. 5.0 Practice! & Reflection

    1. 6.1 Practice Level 1-3

    2. 6.2 Critical Thinking

About this course

  • $69.95
  • 11 lessons

Discover your potential, starting today

Enroll today