Restorative Conversations Course Outline

May 27th, 2025 | 9am-11:30am PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. 2.1 - Your Zoom Course Awaits!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $79.95
  • 10 lessons
  • 2.5 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

Restorative Conversations offers powerful tools for supporting others through challenging conversations. You'll learn how to actively listen, reflect feelings, and identify the core needs behind a conflict—all while staying grounded and present. This course is ideal for anyone who wants to guide individuals through moments of tension and toward restoration, whether in school settings, workplaces, or community-based work. You'll see real examples, practice in a supportive space, and leave with practical strategies that make a difference.

  • Understand and apply a step-by-step framework for leading restorative conversations with confidence

  • Develop advanced paraphrasing and active listening techniques

  • Learn techniques that ensure people feel genuinely heard and supported

  • Strengthen skills for de-escalating tension and navigating difficult situations with care

  • Recognize and avoid common mistakes in restorative conversations

  • Identify needs-based next steps to ensure your restorative conversations are truly restorative

  • Gain live practice and coaching on how to use these skills in real-time with others

Be the calm in conflict —register now for this powerful live session!

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and cultural competency expert who has designed and facilitated hundreds of trainings for thousands of people across the United States, including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings 12+ years of experience helping organizations strengthen communication, navigate conflict, and build practical, community-rooted approaches to equity and restorative practice. Her work is grounded in Peace and Conflict Studies from UC Berkeley, formal mediation training, and years of hands-on experience coaching teams and developing training programs that translate complex concepts into usable workplace skills. Tiffany’s teaching style is practical, engaging, and built for real-world application. She uses scenario-based learning, experiential activities, and elements of improvisation to help learners build confidence in the moment, not just understand the theory. Tiffany is known for making sensitive and complex topics approachable by giving participants clear language, concrete examples, and tools they can use immediately with clients, colleagues, and teams. Her goal is to help people communicate with clarity and care while staying grounded in culture, context, and the realities of diverse communities. She is excited to welcome you into this course and support your growth through meaningful practice, reflection, and skill-building. Join the training and get ready to learn tools you can use right away, with guidance that is clear, human, and built for the work you actually do.