Restorative Conversations Course Outline

May 1st, 2025 | 9am-1130am PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW
    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $79.95
  • 9 lessons
  • 2.5 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

Restorative Conversations offers powerful tools for supporting others through challenging conversations. You'll learn how to actively listen, reflect feelings, and identify the core needs behind a conflict—all while staying grounded and present. This course is ideal for anyone who wants to guide individuals through moments of tension and toward restoration, whether in school settings, workplaces, or community-based work. You'll see real examples, practice in a supportive space, and leave with practical strategies that make a difference.

  • Understand and apply a step-by-step framework for leading restorative conversations with confidence

  • Develop advanced paraphrasing and active listening techniques

  • Learn techniques that ensure people feel genuinely heard and supported

  • Strengthen skills for de-escalating tension and navigating difficult situations with care

  • Recognize and avoid common mistakes in restorative conversations

  • Identify needs-based next steps to ensure your restorative conversations are truly restorative

  • Gain live practice and coaching on how to use these skills in real-time with others

Be the calm in conflict—register now for this powerful live session. 🌿

*Limited Spaces Available

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant Tiffany Hoang is a highly respected restorative justice and restorative practices expert with extensive experience in training, coaching, and consulting. With thousands of hours dedicated to working with K-12 educational institutions, universities, Fortune 500 companies, and national and international nonprofits, she has helped organizations design and implement customized restorative justice and diversity, equity, and inclusion (DEI) programs that foster meaningful and lasting change. As the co-founder of CircleUp Education in 2014, Tiffany sought to create restorative justice and DEI practices deeply rooted in community needs. A trained mediator, restorative justice practitioner, and certified yoga instructor, she integrates mindfulness, deep listening, and social-emotional skills into her work, bringing creativity, compassion, and dedication to every training she leads. Tiffany’s background in peace and conflict studies from UC Berkeley has shaped her expertise in conflict resolution and curriculum development. She has designed and facilitated training programs for tens of thousands of participants across the U.S. and internationally. In her role at CircleUp, she is responsible for training the organization’s restorative practices and DEI practitioners, ensuring that every program upholds the highest standards of excellence in restorative justice, equity, and conflict resolution. With a passion for experiential learning, Tiffany leverages her background as a trained improv actress to create dynamic training experiences and realistic role-play scenarios that reflect real-world conflicts. These engaging methods make complex concepts accessible, fostering deep learning and skill development for participants. As a first-generation Vietnamese American, Tiffany brings a rich cultural perspective and a deep personal understanding of justice, perseverance, and community empowerment. She remains committed to supporting local and national communities with an open heart, a creative approach, and an unwavering dedication to equity and inclusion.