Restorative Conversations Course Outline

May 1st, 2025 | 9am-1130am PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $79.95
  • 9 lessons
  • 2.5 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

Restorative Conversations offers powerful tools for supporting others through challenging conversations. You'll learn how to actively listen, reflect feelings, and identify the core needs behind a conflict—all while staying grounded and present. This course is ideal for anyone who wants to guide individuals through moments of tension and toward restoration, whether in school settings, workplaces, or community-based work. You'll see real examples, practice in a supportive space, and leave with practical strategies that make a difference.

  • Understand and apply a step-by-step framework for leading restorative conversations with confidence

  • Develop advanced paraphrasing and active listening techniques

  • Learn techniques that ensure people feel genuinely heard and supported

  • Strengthen skills for de-escalating tension and navigating difficult situations with care

  • Recognize and avoid common mistakes in restorative conversations

  • Identify needs-based next steps to ensure your restorative conversations are truly restorative

  • Gain live practice and coaching on how to use these skills in real-time with others

Be the calm in conflict—register now for this powerful live session. 🌿

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant | Cultural Competency Expert Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and trainer who has designed and facilitated hundreds of trainings for thousands of people across the U.S., including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings over a decade of experience supporting organizations in building practical, community-rooted approaches to conflict resolution, equity, and restorative practices. Her work draws on a background in Peace and Conflict Studies from UC Berkeley, formal training in mediation and yoga, and years of hands-on experience coaching teams and developing training programs. Tiffany also incorporates elements of improvisation and experiential learning to create real-world scenarios that help participants build applicable skills. As a first-generation Vietnamese American, she brings lived experience and a thoughtful perspective to her work, with attention to culture, context, and the practical needs of diverse communities.