Conscious Conversations Course Outline

April 29th, 2025 | 9am-11am PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW
    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. Get Ready for Your Live Online Experience!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $69.95
  • 10 lessons
  • 2 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

It can be difficult to know how to respond when someone says or does something questionable—and it’s unclear whether it stems from bias, discrimination, or something else. Conscious Conversations is an interactive training that provides you with a structured approach to help you respond more effectively in those moments. You'll learn a step-by-step process to assess intent and determine whether and how to respond. By the end of the session, you’ll be equipped with practical communication skills and best practices to engage in challenging conversations promoting greater empathy and self-awareness, and positive change. 

  • Explore the challenges of responding to questionable behaviors

  • Understand the pros and cons of calling in vs. calling out when responding to questionable behavior

  • Learn the step-by-step Conscious Conversations Tool and how to apply it effectively

  • Practice core communication skills like paraphrasing and asking clarifying questions

  • Understand the key differences and pros and cons of clling in vs calling out

  • Engage in partner-based practice for skill-building, feedback, and deeper learning

  • Practice the Conscious Conversations process to your own real-life scenarios

Sign up today and get ready for your next Conscious Conversation! 🚀

*Limited Spaces Available

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and cultural competency expert who has designed and facilitated hundreds of trainings for thousands of people across the United States, including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings 12+ years of experience helping organizations strengthen communication, navigate conflict, and build practical, community-rooted approaches to equity and restorative practice. Her work is grounded in Peace and Conflict Studies from UC Berkeley, formal mediation training, and years of hands-on experience coaching teams and developing training programs that translate complex concepts into usable workplace skills. Tiffany’s teaching style is practical, engaging, and built for real-world application. She uses scenario-based learning, experiential activities, and elements of improvisation to help learners build confidence in the moment, not just understand the theory. Tiffany is known for making sensitive and complex topics approachable by giving participants clear language, concrete examples, and tools they can use immediately with clients, colleagues, and teams. Her goal is to help people communicate with clarity and care while staying grounded in culture, context, and the realities of diverse communities. She is excited to welcome you into this course and support your growth through meaningful practice, reflection, and skill-building. Join the training and get ready to learn tools you can use right away, with guidance that is clear, human, and built for the work you actually do.