Accessible Language in Action Course Outline

April 29th, 2025 | 1:30pm-3:30pm PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. Chapter 2 - Your Zoom Course Awaits!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $64.95
  • 10 lessons
  • 2 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

In this foundational course, you’ll explore what accessible language really means and why accessible language is key to building trust, and enhancing service delivery. Through interactive activities, videos, and expert guidance, you’ll learn to identify common barriers to communication, learn how to prevent them, and use best practices to improve clarity, and tailor your message for different audiences. Leave with practical strategies to build stronger, more respectful connections with the people you serve.

  • Understand the core principles and definitions of accessible language

  • Identify common barriers to clear communication (jargon, idioms, complexity)

  • Apply inclusive language strategies in real-world contexts

  • Recognize how language shapes respect, care, and inclusion

  • Tailor communication to align with client needs and cultural context

  • Learn practical tools to identify and reduce your own implicit biases in real time

Start your journey toward accessible communication! 🚀

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and cultural competency expert who has designed and facilitated hundreds of trainings for thousands of people across the United States, including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings 12+ years of experience helping organizations strengthen communication, navigate conflict, and build practical, community-rooted approaches to equity and restorative practice. Her work is grounded in Peace and Conflict Studies from UC Berkeley, formal mediation training, and years of hands-on experience coaching teams and developing training programs that translate complex concepts into usable workplace skills. Tiffany’s teaching style is practical, engaging, and built for real-world application. She uses scenario-based learning, experiential activities, and elements of improvisation to help learners build confidence in the moment, not just understand the theory. Tiffany is known for making sensitive and complex topics approachable by giving participants clear language, concrete examples, and tools they can use immediately with clients, colleagues, and teams. Her goal is to help people communicate with clarity and care while staying grounded in culture, context, and the realities of diverse communities. She is excited to welcome you into this course and support your growth through meaningful practice, reflection, and skill-building. Join the training and get ready to learn tools you can use right away, with guidance that is clear, human, and built for the work you actually do.