Accessible Language in Action Course Outline

April 22nd, 2025 | 12pm-2pm PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. Chapter 2 - Your Zoom Course Awaits!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $64.95
  • 10 lessons
  • 2 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

In this foundational course, you’ll explore what accessible language really means and why accessible language is key to building trust, and enhancing service delivery. Through interactive activities, videos, and expert guidance, you’ll learn to identify common barriers to communication, learn how to prevent them, and use best practices to improve clarity, and tailor your message for different audiences. Leave with practical strategies to build stronger, more respectful connections with the people you serve.

  • Understand the core principles and definitions of accessible language

  • Identify common barriers to clear communication (jargon, idioms, complexity)

  • Apply inclusive language strategies in real-world contexts

  • Recognize how language shapes respect, care, and inclusion

  • Tailor communication to align with client needs and cultural context

  • Learn practical tools to identify and reduce your own implicit biases in real time

Start your journey toward accessible communication! 🚀

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant | Cultural Competency Expert Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and trainer who has designed and facilitated hundreds of trainings for thousands of people across the U.S., including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings over a decade of experience supporting organizations in building practical, community-rooted approaches to conflict resolution, equity, and restorative practices. Her work draws on a background in Peace and Conflict Studies from UC Berkeley, formal training in mediation and yoga, and years of hands-on experience coaching teams and developing training programs. Tiffany also incorporates elements of improvisation and experiential learning to create real-world scenarios that help participants build applicable skills. As a first-generation Vietnamese American, she brings lived experience and a thoughtful perspective to her work, with attention to culture, context, and the practical needs of diverse communities.