Cultural Competency Conversations

April 16th, 2025 | 12pm-2pm PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. Chapter 2 - Your Zoom Course Awaits!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $64.95
  • 10 lessons
  • 2 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

This engaging training equips service professionals with the skills to hold meaningful, culturally competent conversations. Through guided practice and real-world scenarios, you’ll explore the power of dialogue, challenge assumptions, and build confidence using tools that center equity and inclusion. By the end, you’ll be able to assess cultural needs and avoid bias while creating stronger, more respectful relationships with those you serve.

  • Practice culturally responsive conversation skills that foster trust and inclusion

  • Learn the three aspects of cultural humility and how they apply in service settings

  • Know how to respond in cultural situations that challenge your own cultural norms, beliefs, and practices

  • Apply a framework for Cultural Competency Conversations in service contexts

  • Practice respectful questioning techniques that clarify misunderstandings and prevent culture related conflicts

Sign up today! Get ready to strengthen your cultural conversation skills! 💬

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and cultural competency expert who has designed and facilitated hundreds of trainings for thousands of people across the United States, including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings 12+ years of experience helping organizations strengthen communication, navigate conflict, and build practical, community-rooted approaches to equity and restorative practice. Her work is grounded in Peace and Conflict Studies from UC Berkeley, formal mediation training, and years of hands-on experience coaching teams and developing training programs that translate complex concepts into usable workplace skills. Tiffany’s teaching style is practical, engaging, and built for real-world application. She uses scenario-based learning, experiential activities, and elements of improvisation to help learners build confidence in the moment, not just understand the theory. Tiffany is known for making sensitive and complex topics approachable by giving participants clear language, concrete examples, and tools they can use immediately with clients, colleagues, and teams. Her goal is to help people communicate with clarity and care while staying grounded in culture, context, and the realities of diverse communities. She is excited to welcome you into this course and support your growth through meaningful practice, reflection, and skill-building. Join the training and get ready to learn tools you can use right away, with guidance that is clear, human, and built for the work you actually do.