Cultural Competency Conversations

April 16th, 2025 | 12pm-2pm PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. Chapter 2 - Your Zoom Course Awaits!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $64.95
  • 10 lessons
  • 2 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

This engaging training equips service professionals with the skills to hold meaningful, culturally competent conversations. Through guided practice and real-world scenarios, you’ll explore the power of dialogue, challenge assumptions, and build confidence using tools that center equity and inclusion. By the end, you’ll be able to assess cultural needs and avoid bias while creating stronger, more respectful relationships with those you serve.

  • Practice culturally responsive conversation skills that foster trust and inclusion

  • Learn the three aspects of cultural humility and how they apply in service settings

  • Know how to respond in cultural situations that challenge your own cultural norms, beliefs, and practices

  • Apply a framework for Cultural Competency Conversations in service contexts

  • Practice respectful questioning techniques that clarify misunderstandings and prevent culture related conflicts

Sign up today! Get ready to strengthen your cultural conversation skills! 💬

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant | Cultural Competency Expert Tiffany Hoang is a restorative justice and DEI practitioner, mediator, and trainer who has designed and facilitated hundreds of trainings for thousands of people across the U.S., including service coordinators, educators, corporate staff, and nonprofit professionals. As co-founder of CircleUp Education, she brings over a decade of experience supporting organizations in building practical, community-rooted approaches to conflict resolution, equity, and restorative practices. Her work draws on a background in Peace and Conflict Studies from UC Berkeley, formal training in mediation and yoga, and years of hands-on experience coaching teams and developing training programs. Tiffany also incorporates elements of improvisation and experiential learning to create real-world scenarios that help participants build applicable skills. As a first-generation Vietnamese American, she brings lived experience and a thoughtful perspective to her work, with attention to culture, context, and the practical needs of diverse communities.