Cultural Competency Conversations

April 16th, 2025 | 12pm-2pm PST

    1. 1.1 Meet Your Trainer - Tiffany Hoang | Senior Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant

      FREE PREVIEW

    2. 1.2 Course Overview - What To Expect

    3. 1.3 Training Guidelines - Logistics

    4. 1.4 Guidelines - Be Tech Ready! Update Zoom, Test Your Mic & Video

    5. 1.5 Training Guidelines - Learning Environment

    6. 1.6 Training Guidelines Signature (Required Before You Attend Course)

    1. Chapter 2 - Your Zoom Course Awaits!

    1. You Did It! - After Training Instructions

    2. Supplemental Training Materials

    3. REQUIRED - TRAINING EVALUATION

Limited Spots Available

  • $64.95
  • 10 lessons
  • 2 Hour Course
  • Additional Details
  • Web Camera On Required

Course Description

This engaging training equips service professionals with the skills to hold meaningful, culturally competent conversations. Through guided practice and real-world scenarios, you’ll explore the power of dialogue, challenge assumptions, and build confidence using tools that center equity and inclusion. By the end, you’ll be able to assess cultural needs and avoid bias while creating stronger, more respectful relationships with those you serve.

  • Practice culturally responsive conversation skills that foster trust and inclusion

  • Learn the three aspects of cultural humility and how they apply in service settings

  • Know how to respond in cultural situations that challenge your own cultural norms, beliefs, and practices

  • Apply a framework for Cultural Competency Conversations in service contexts

  • Practice respectful questioning techniques that clarify misunderstandings and prevent culture related conflicts

Sign up today! Get ready to strengthen your cultural conversation skills! 💬

*Limited Spaces Available

Enroll today

Meet Your Instructor

Co-Founder | Senior Restorative Justice Practitioner | Senior Mediator Tiffany Hoang

Restorative Justice & DEI Practitioner | Mediator | Trainer & Consultant Tiffany Hoang is a highly respected restorative justice and restorative practices expert with extensive experience in training, coaching, and consulting. With thousands of hours dedicated to working with K-12 educational institutions, universities, Fortune 500 companies, and national and international nonprofits, she has helped organizations design and implement customized restorative justice and diversity, equity, and inclusion (DEI) programs that foster meaningful and lasting change. As the co-founder of CircleUp Education in 2014, Tiffany sought to create restorative justice and DEI practices deeply rooted in community needs. A trained mediator, restorative justice practitioner, and certified yoga instructor, she integrates mindfulness, deep listening, and social-emotional skills into her work, bringing creativity, compassion, and dedication to every training she leads. Tiffany’s background in peace and conflict studies from UC Berkeley has shaped her expertise in conflict resolution and curriculum development. She has designed and facilitated training programs for tens of thousands of participants across the U.S. and internationally. In her role at CircleUp, she is responsible for training the organization’s restorative practices and DEI practitioners, ensuring that every program upholds the highest standards of excellence in restorative justice, equity, and conflict resolution. With a passion for experiential learning, Tiffany leverages her background as a trained improv actress to create dynamic training experiences and realistic role-play scenarios that reflect real-world conflicts. These engaging methods make complex concepts accessible, fostering deep learning and skill development for participants. As a first-generation Vietnamese American, Tiffany brings a rich cultural perspective and a deep personal understanding of justice, perseverance, and community empowerment. She remains committed to supporting local and national communities with an open heart, a creative approach, and an unwavering dedication to equity and inclusion.